An advanced WhatsApp chatbot could use the best in artificial intelligence (AI) technology to learn and respond. With major improvements in AI technology and the rising popularity of WhatsApp messaging app, WhatsApp bots have become the next big thing in the digital domain. WhatsApp chatbots provide intelligent answers to most frequently asked questions. Besides WhatsApp, Google’s Google Assistant, Apple’s Siri and Samsung’s Bixby are three popular AI based chatbots. With WhatsApp Chatbots, programmers can create conversational interfaces for various business scenarios like banking, travel, and entertainment.

Business Applications Of WhatsApp Chatbots

WhatsApp chatbots are now very much in demand from businesses. They are clearly being positioned as a tool to enhance engagement throughout the customer journey. Following are the major functions that WhatsApp bots are used to perform to help businesses:

  • Send Offers, Deals
  • Broadcast News and Updates about Products
  • Customer Support
  • Share Invoices
  • Product research
  • Sales and Conversion
  • Follow up communication
  • Service and support

How WhatsApp Bots Help?

WhatsApp chatbots are the best for following reasons:

  • They offer optimum ease of access since they are made around the WhatsApp
  • They are smartly coded personalized scripts both for you and your customers
  • They ensure quick response time and speed

Nexivo has strong skillsets in Bot Development and is a leading Bot Development company in India

Leave a Reply