A chatbot development platform is a tool or application through which you can create a chatbot. There is various chatbot development platform which helps you to create an intelligent chatbot. Chatbot platforms help you by letting you add more functionality to your bot. They create a flow, provide machine learning capabilities and API integrations, etc to make your chatbot smarter. Chatbots are becoming more popular and also adopted by thousands of companies.

These days we can also find chatbot platforms are really easy to understand to make a bot, by implementing simple drag and drop approach. With this, anyone who does not have technical knowledge can also develop a bot.

Here are some powerful coding and non-coding platforms to develop chatbot-

Coding Chatbot Platform-

IBM Watson-

IBM Watson is one of the most preferred chatbot development platforms. When it comes to building an AI chatbot that can handle a complex conversation with ease IBM Watson is always among the choices. IBM Watson is the first choice as a bot-building platform for 61% of businesses, according to Chatbots Journal. It can process around four terabytes of data and is hosted on a cluster of ninety IBM Power 750 servers, each of which uses a 3.5 GHz POWER7 eight-core processor. IBM Watson chatbot can serve different verticals including customer engagement, education, financial services, health, IoT, media, HR, and workplaces.

Like Node SDK (Software Development Kit), Java SDK, Python SDK, iOS SDK, Salesforce SDK, and Unity SDK chatbot developers can leverage a wide range of technology frameworks to make IBM Watson with different platforms.

  • Target platform: Facebook Messenger, WhatsApp, Instagram
  • Top examples: Staples, H&R Block, Autodesk

Microsoft Bot Framework-

To help developers create intelligent bots that can engage users across multiple platforms, Azure Bot Service provides a scalable, integrated connectivity and development service. The development tools are provisioned with the Microsoft Bot Builder SDK. So that .NET and Node.js developers can access and use to create an engaging talking bot. The SDK also includes an emulator for debugging your bots. As well as a large set of sample bots you can use as building blocks. Bots can communicate in multiple languages including English, French, Italian, German, Spanish, Brazilian Portuguese, Japanese, Korean, and Chinese. The cloud-based service is globally accessible across 141 countries.

  • Target platform: Website, App, Cortana, Microsoft Teams, Skype, Slack, Facebook Messenger
  • Top Examples: UPS


To make chatbot development easier and faster, ManyChat is packed with many important tools. With an easy-to-use API, anyone can easily integrate or embed it on their website. The chatbot owner can easily find more users and push the brand’s reach using its effective subscriber tool. With a basic ManyChat chatbot platform, it’s easy to welcome new users, schedule posts, market content, set up keyword auto-responses (text, pictures, menus), automatically broadcast your RSS feed, and much more.

  • Target platform: Facebook Messenger

Non-Coding Chatbot Platform-


It doesn’t matter whether you have any technical knowledge or not. You can easily create a chatbot that can be implemented on Facebook Messenger using Chatfuel. It provides easy-to-use resources with a drag-and-drop feature. The simplicity of it makes it the ideal platform for beginners or any business. Chatfuel chatbots work on pre-defined coded rules and serve clients accordingly. Anyone can utilize this service to create a bot on this chatbots platform. But once your chatbot has reached the 100K conversation limit a month, you will have to become a premium customer to enjoy the services further.

  • Target platforms: Telegram and Facebook Messenger
  • Top examples: Adidas, MTV, British Airways, Volkswagen


Botsify is another popular chatbot platform which can be implemented in facebook messenger. Using its custom templates for travel, restaurant booking, etc., along with drag-and-drop functionalities, anyone can create bots effortlessly without writing a single line of code. Botsify provides human takeover ability for a smooth transition from a bot to a human, and users can make use of emojis in their conversations. It has that intelligent process in place.

  • Target platforms: Facebook Messenger, WhatsApp, Instagram
  • Top examples: Apple, Shazam, Grin, Travelex, RemoteInterview, Unicef NZ

Flow Xo-

Flow Xo offers templates and tools that you need to create a talking bot.  This is highly popular as it offers around 100 integrations. You can run and test the functionalities of your bot with built-in test console. There is a provision for you to connect with your customers over voice and chat whenever required in between the conversation. This bot comes with a visual editor that is simple and easy to use and understand. Using Flow XO, you can build any number of bots for any number of platforms simultaneously.


Leave a Reply