All around management

Our managed services encompass the entire spectrum of your software landscape, from infrastructure management to application support. This holistic approach ensures seamless operations, reduced downtime, and enhanced security.

Optimization Strategies

Nexivo's managed services aren't just about maintaining the status quo; they are about continuous improvement. We analyze your systems, identify bottlenecks, and implement optimization strategies to enhance performance and efficiency.

Strategic Insights

Beyond day-to-day operations, we provide strategic insights based on our deep understanding of your systems and objectives. Our role helps you make informed decisions that contribute to your long-term success.

Security Fortification

Your data security is our top priority. We implement robust measures, conduct regular audits, and stay updated with the latest threats. This ensures your systems are well-protected against cyber risks, providing you peace of mind. Safeguarding your information is always our primary focus.

Scalability and Flexibility

Business landscapes evolve, and so should your solutions. Our managed services are designed to be scalable and flexible, adapting to your changing needs and ensuring that your technology aligns with your growth trajectory.

Proactive Monitoring

We employ advanced monitoring tools and methodologies to identify potential issues before they impact your operations. Our proactive approach minimizes disruptions and allows us to intervene swiftly and resolve emerging challenges.

Cost Efficiency

Managed services optimize your software expenditure. By outsourcing your management to Nexivo, you eliminate the need for in-house resources, reduce downtime, and control costs effectively.

Unlock focus on Strategic Growth

Nexivo's managed services empower you to shift your focus from routine tasks to strategic initiatives. With us as your dedicated partner, you can unlock new avenues of innovation and growth while we handle the complexities of technology management.

What our clients say

Jaya

HR Manager

Microworld Infosol Pvt. Ltd

Whenever we ask for support, they are available, sometimes, it gets a bit delayed as assigning work to the right teammate takes time, but they do it anyhow. We are coordinating with Deepika & her team. They do suggest & take follow-ups on time. They did help us on their offs also so must say yes they support us very well & quite dedicated towards their customers & work.

DATAVISION.AI

Nexivo's consultation services were marked by clear communication and a strategic approach. They took the time to assess our requirements comprehensively, ensuring that the Zoho Workplace licenses recommended met our requirements.

Srinivas L

CEO

Rooba Finance

had the pleasure of working with this company, and I must say, their team is highly professional and incredibly knowledgeable. The depth of expertise they bring to the table is truly impressive, and their responsiveness to my needs was outstanding. I'm thoroughly satisfied with their service!

Rajan B

CEO

Elancer IT

Nexivo Consultancy is definitely a HIGHLY recommended. They are truly knowledgeable, skilled and has empathy throughout the process. No doubt, the company's success and the recommendations of their clients speaks for itself.

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Aminath Shifa

HR & Admin Officer

Sonee Hardware Pvt Limited

Nexivo's commitment to understanding our business context and ensuring that their support aligns seamlessly with our unique requirements has helped us a lot. Their responsiveness and dedication to resolving issues promptly have made our Zoho journey remarkably smooth.

Rama subramanian

Brand Manager

Vibrant Living

We appreciate the technical expertise and efficiency of the team demonstrated during the project for Vibrant Living. The team executed the tasks well and ensured a smooth implementation process. We would have appreciated a more proactive approach in understanding the business context and suggesting strategic solutions during the implementation process, which could have further elevated the project outcome.

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Why Partner With Us?

Dedicated Customer Success

We don’t just fix problems—we work with you as a partner in your success. Our team ensures that your Zoho apps align with your strategic goals, helping you streamline operations, improve customer relationships, and drive overall growth.

Troubleshooting & Maintenance

We keep your Zoho system running smoothly by performing regular checks, resolving issues quickly, and optimizing performance. Our team ensures everything is functioning at its best, so you can rely on your system to support your business efficiently.

Comprehensive Support

We handle more than just your Zoho apps. Our support covers everything—ensuring your systems run smoothly, integrate seamlessly, and stay secure.

Tailored Support

Your business is unique, and so are your needs. We provide personalized support to ensure your Zoho solutions are perfectly aligned with your objectives.

Expert Guidance

Our team is always available to offer advice, making sure you're getting the most out of Zoho and helping you make informed decisions as your business grows.

Quick, Reliable Help

When unexpected issues arise, we’re here to resolve them promptly. Our team of experts is always ready to assist, ensuring that your Zoho system is up and running without delay. We understand how critical your business operations are, so we focus on minimizing disruptions, allowing you to concentrate on what matters most—growing and managing your business with confidence.

Discover the Advantages of Zoho Consulting

Strategic Guidance

Plan for future growth with scalable Zoho solutions, minimizing costly adjustments and aligning technology with evolving business goals.

Data Expertise

Ensure seamless data migration, avoiding errors, and establish reliable management practices for long-term accuracy and consistency.

Maximized ROI

Optimize implementation to reduce unnecessary costs, enhance system performance, and fully leverage Zoho’s capabilities for better returns.

Your Options, Simplified
Choose the Path to Success

Explore your options and see why partnering with Encaptechno is the smart choice for achieving success with ease.

OPTION 1

Struggle with Maintenance and Updates

Without ongoing support, keeping Zoho applications updated, optimized, and aligned with evolving business needs can be overwhelming and costly.

OPTION 2

Attempt to Manage IT and Business Strategy Together

Balancing technical management with core business operations stretches your resources thin, leading to inefficiencies and missed growth opportunities.

OPTION 3

Rely on Nexivo for End-to-End Management

Our managed services ensure your Zoho applications run smoothly, with proactive updates, system health checks, and enhancements that evolve with your business. Let us manage Zoho while you focus on strategic growth.

Support

Frequently asked questions

Everything you need to know about the product and billing.

What does a Zoho support plan include?

Our support plan includes troubleshooting, regular system maintenance, performance optimizations, security updates, and expert guidance to keep your Zoho platform operating efficiently. It also provides quick resolution for issues and access to resources that help maximize Zoho’s capabilities.

Why do I need a support plan if my Zoho system is already implemented?

A support plan helps maintain your system’s stability, performance, and security over time. It ensures that any emerging issues are quickly addressed, and your Zoho environment is optimized to adapt to changes in your business. Without ongoing support, your system may face downtime, inefficiencies, and missed opportunities for improvement.

How quickly can I expect issues to be resolved?

Our support plan prioritizes rapid response times, ensuring that issues are addressed quickly to minimize downtime. Response times may vary depending on the issue, but we’re committed to resolving any disruptions as efficiently as possible

Does the support plan include training for my team?

Yes, the plan can include user training sessions to help your team better understand and use Zoho’s features effectively. This support empowers your team to work more efficiently and makes the most of the Zoho platform.

How do I know if I need a support plan?

If your team relies heavily on Zoho for daily operations, a support plan is highly recommended. It reduces the burden on your internal resources, ensuring your system remains stable and optimized without requiring your team to troubleshoot technical issues.

What’s the process for reporting an issue under the support plan?

Reporting an issue is simple. You can contact our support team via email, phone, or a dedicated support portal, depending on your plan. Our team will prioritize and resolve the issue based on its impact and urgency.

Zoho Managed Services